• Last updated: January 21, 2026

The protection of your personal data is a priority for The Experience (SCI DEVI 2020). This privacy policy informs you of how we collect, use and protect your information when you visit our site and when you make reservations.

1. Data Controller

The data controller is:

SCI DEVI 2020

22 rue EMILE GROSSET, 97429 PETITE ILE

Email: resa@theexperience.re

2. Data Collected

We only collect data necessary for managing your requests and the smooth running of your stay. This includes:

• Identity: Last name, first name.

• Contact details: Email address, phone number.
  

• Reservation information: Stay dates, number of travelers, special requests and Browsing data: IP address, cookies (see section 7

3. Purpose of Collection 

Your data is processed for the following purposes:

• Reservation management: Confirmation, billing and monitoring of your stay.

• Communication: Response to your requests via the contact form.

• Service improvement: Statistical analysis of site traffic.

Legal obligations: Retention of accounting and contractual documents.

4. Retention Period

We retain your data for limited and proportionate periods:

• Contact requests: 1 year after the last exchange if no reservation is made.

Customer data (reservations): Retained for the duration of the contractual relationship, then 5 years under the civil statute of limitations (and 10 years for invoices).

5. Data Recipients

Your personal data is strictly confidential. It is only transmitted to:

• The internal team of The Experience.

• Our host (o2switch) for technical storage.

• No data is resold or transferred to third parties for commercial purposes.

6. Vos droits (RGPD)

Conformément à la réglementation européenne, vous disposez des droits suivants :

• Droit d’accès : Consulter les données que nous détenons sur vous.

• Droit de rectification : Modifier vos informations inexactes.

• Droit à l’effacement : Demander la suppression de vos données personnelles.

• Droit d’opposition : Refuser que vos données soient utilisées pour certains traitements.

To exercise these rights, contact us by email: resa@the-experience.re.

7. Cookie Management

The site uses technical and analytical cookies to improve your browsing.

• Necessary cookies: Essential for the site to function.

• Statistical cookies: Allow us to understand how visitors use the site.